Last Updated: 31/07/26
Welcome to SafeHalo, a personal safety service provided by SafeKab.
SafeHalo has been designed to help people feel safer by providing personal safety features, including SafeWalk, SOS alerts, trusted contacts and, for Premium members, access to our 24/7 Monitoring Team.
By creating a SafeHalo account or using any SafeHalo services, you agree to these Terms & Conditions.
Please read them carefully.
SafeHalo is a personal safety platform designed to provide reassurance and support in situations where you may feel vulnerable or require assistance.
SafeHalo offers two levels of service.
The free service includes:
The free service is not monitored by the SafeHalo Monitoring Team.
Premium members receive all Free features plus:
Premium services are subject to availability and may vary depending on your location.
SafeHalo is not an emergency service.
While our Monitoring Team will always aim to provide assistance quickly and professionally, SafeHalo does not replace:
If you are in immediate danger and it is safe to do so, you should always call 999.
For Premium members, our Monitoring Team aims to:
These are target response times and may occasionally be affected by circumstances outside our control.
You agree to:
You must not intentionally misuse the service or deliberately trigger false SOS alerts.
You may nominate up to three trusted contacts.
It is your responsibility to ensure:
SafeKab cannot guarantee trusted contacts will be available or respond.
SafeWalk allows you to share your journey with your trusted contacts.
SafeWalk is designed to provide reassurance and improve personal safety but does not guarantee your safety during any journey.
The Free version notifies your trusted contacts only.
Premium users may also receive support from the SafeHalo Monitoring Team where available.
When an SOS alert is activated:
Your trusted contacts will receive:
No SafeHalo operator will receive or monitor the alert.
In addition to notifying trusted contacts, the SafeHalo Monitoring Team may:
Every incident is assessed individually.
SafeHalo relies upon your mobile device’s GPS and internet connection.
Location accuracy depends upon:
SafeKab cannot guarantee precise location accuracy at all times.
Where available, Premium users may choose to allow audio or video communication during an SOS incident.
This information is used solely to assist our Monitoring Team in assessing the situation.
Recordings may be retained in accordance with our Privacy Policy.
Premium membership is purchased directly from SafeKab.
Subscription prices, payment methods and renewal terms will be clearly displayed before purchase.
You may cancel your Premium membership at any time in accordance with the cancellation process explained on our website or within your account.
Although we aim to provide a reliable service, SafeHalo may occasionally be unavailable due to:
SafeKab will always make reasonable efforts to provide SafeHalo services.
However, we cannot guarantee:
Nothing in these Terms limits liability where such limitation is prohibited by law.
We may suspend or terminate your account if you:
We may update these Terms from time to time.
The latest version will always be published on our website.
Continued use of SafeHalo after changes have been published constitutes acceptance of the updated Terms.
Your use of SafeHalo is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
If you have any questions about SafeHalo or these Terms & Conditions, please contact us:
Unit 22, Prince William Road
Loughborough
Leicestershire LE11 5GU
Email: info@safekab.co.uk
Website: www.safekab.org
At SafeHalo, we believe everyone deserves to feel safe and supported.
Our mission is to provide technology that helps people travel, walk and live with greater confidence.
Whether you’re using SafeWalk, the free SOS service or SafeHalo Premium, our goal is to provide reassurance when you need it most.
For Premium members, every SOS alert is answered by a real person who will listen, assess the situation and take the most appropriate action to help.
While no technology can remove every risk, we are committed to delivering a service built on trust, compassion and innovation.
