Passengers Terms & Conditions
Thank you for visiting the Safekab website and mobile application. This website is provided subject to the following terms and conditions – by visiting our website site You are deemed to have accepted them. By booking and using Our services you are deemed to have accepted all these Terms and Conditions.
In these Terms and Conditions, the following expressions shall have the following meanings save where the context otherwise requires:
1.1. “You” the person who makes the booking and provide Details for the taxi/cab Trip. Also the person who downloads and uses the feature called Safewalk within Safekab App. Including any persons making the Journey and/or the any persons tracking the Journey.
1.2. “We” and/or “Us” Safekab company, the provider of the services listed on this website and mobile Application.
1.3. “Driver” the person who provides the service that You request using Safekab mobile application.
1.3. “Terms” these terms and conditions between Safekab and You.
1.4. “Trip” the journey You wish to make, using a Safekab taxi/cab, from the pick-up address to the drop-off address provided by You.
1.5. “Passenger” any passenger carried in a Safekab vehicle.
1.6. “Special Requirements” any specific requirements You may have relating to disabled facilities, the gender of the driver or otherwise.
1.7. “Licensing Authority” any regional or national licensing authority responsible for licensing the operation of taxi, minicab, minibus or coach companies.
1.8. “Goods” any goods carried in a Safekab vehicle which is booked by You. Any goods carried by any User while making a Journey tracked using Safewalk.
1.9. “Personal Data” the details which You provide regarding Your physical and email addresses, telephone number and Card details.
1.10. “Details” the details which You must provide upon making a Booking including pick-up date and time, pick-up and drop-off addresses and Your Personal Data. Also, the details which You must provide when initiating a Tracked Journeying Safewalk including location of the start and the destination.
1.11. “Agreed Pick-Up Point” the appointed place for You to be picked up as shown on Your booking details.
1.12. “Agreed Pick-Up Time” the appointed date and time for You to be picked up as shown on Your booking details.
1.13. “Booking” the booking placed by You for the supply of our services to You.
1.14. The clause headings and any other headings are inserted for convenience only and shall not affect the construction of these Terms.
1.15. “App” the mobile application which forms part of the platform/service provided by Safekab including the Safewalk feature.
1.16. “Journey” the walk You and/or the User make which is tracked using the Safewalk service.
Use of Website and App
2.1. If You visit this website and/or use Safekab App to book a trip with Safekab, You agree to these Terms as the exclusive basis which governs such booking. If you are booking on behalf of someone else, you are representing that You have their authority to accept these Terms and Conditions on their behalf.
3.1. All content on Safekab website and Apps including but not limited to all website and Apps design, text, graphics, underlying source code is copyright Safekab unless otherwise stated. Visitors must not copy, distribute, or publish any material from this website and/or Apps. Without affecting our own or third party rights under copyright, you are not permitted to copy, alter or reproduce any content. Any use of Safekab copyright material requires the formal written permission of Safekab.
Alterations to the Terms and Conditions
4.1. We reserve the right to amend and/or change these or part of these Terms at any time. Any changes and amendments will be dated and deemed valid from the date they were posted on this website.
5.1. Should any provision of these Terms be pronounced invalid or unenforceable, then only the provision in question will be void, but the rest of these Terms will remain fully in effect. Instead of the invalid provision, a provision will apply that best approached the intention of the parties.
6.1. We may send a small file to Your computer when You visit the Website. This “cookie” will enable Us to track Your behaviour on the Website and to identify particular areas of interest so as to enhance Your future visits to the Website. The cookie will not enable Us to identify You and We shall not use it otherwise than in relation to this Website. You can set Your computer browser to reject cookies but this may preclude use of certain parts of this Website. We may disclose Your Personal Data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.
COOKIES for APPS?
7.1. To make a booking, you must download the Safekab app
7.2. Safekab is an ASAP service and no future bookings can be made
7.3. Once a request for a trip is made, it will be shown to any available drivers in the area
7.4. It will be your choice to choose the driver/vehicle that responds to your requested trip. You may have four drivers to choose from.
7.5. The contract for the provision of the transport service is between You and the licensed driver registered for the region where the trip will be fulfilled.
7.6. You hereby warrant to Us that You are legally able to make the Booking and 16 years of age or older.
7.7. In making a booking with Us You must provide accurate Details and are responsible for any failure to do so.
7.8. We do not guarantee that we will be able to fulfil Your requirements and reserve the right to refuse any Bookings which You wish to make, and to cancel any Bookings You have made, and in such case to refund to You if any payments were made, in full and final settlement of any claims you might have, the Fee paid by You.
7.9. In the event, you need to amend or correct a booking you must contact Us directly. If there is a price increase caused by any change you request to the Services that you have booked, you will be required to pay the difference in the price between the services originally booked by you, and the price of the new services you have requested. If there is a price decrease caused by any change you request to the Services that you have booked, you will be refunded the difference in the price between the services originally booked by you, and the price of the new services you have requested. Any charge will be applied to your original payment method.
8.1. You need to register a payment card on your Safekab app account.
8.2. You need to credit the Safekab app with sufficient funds before a booking/trip can be made.
8.3. We will provide You with a receipt for Payment by email to the email address you registered with the Booking.
8.4. If you do not indicate any additional passengers or luggage when booking, resulting in a larger size vehicle being required, then We may charge you extra. Any other extra services which are not requested when You make your booking might incur extra changes.
8.5. In the event that You make any deviations from the route and/or address that You provided when doing the booking You may be subject to additional charges.
9.1. There will be a cancellation fee of £8 if you cancel a trip four minutes after a car has been allocated
9.2. There is a maximum soiling fee of £90 for any soiling made on trip by you or any other parties in the car on that trip
9.3. If you are not at the pickup point when the driver arrives or 5 minutes after, you are liable for the miles and time the driver made to that point.
9.4. Airport drop off fee and airport collection fee
9.5. Road, tunnel and bridge tolls
9.6. Congestion and emission fees
10.1. We are not responsible to You for, or insured in respect of, any damage or loss that may be sustained by Your Goods in the course of a Trip and it is Your exclusive responsibility to have such Goods insured in respect of such damage or loss.
10.2. Any personal injury to you or any other parties in the car whilst on a trip will be cover by the driver/operator who has entered to contract by accepting to take on your trip in the region they are licensed to operate.
Cancellation of Booking and Refunds
12.1. We reserve the right within its reasonable discretion to terminate the Trip, if Your and/or Your party’s conduct or behavior is disruptive in any way and/or affects Your safety or that of the driver of the vehicle. We don’t accept liability for any extra costs incurred by You/or Your party as a result of Us doing so.
12.2. Passengers are not permitted to take alcoholic drinks onto the vehicles for the purpose of consuming them during the Trip.
12.3. The driver further reserves the right to refuse carriage to any person who is thought to be under the influence of alcohol, drugs or showing an aggressive or abusive manner.
13.1.The Safewalk service is free for users of the Safekab mobile application. To use the Safewalk service You must download the free Safekab mobile application.
This service is provided subject to the following terms and conditions – by downloading the Safekab mobile application You are deemed to have accepted them. By using the Safewalk services, which are part of Safekab mobile application, You are deemed to have accepted all these Terms and Conditions
13.2. Use of Safewalk Service.
If You use the Safekab App to track a Journey, you agree to these Terms as the exclusive basis which governs the provision of that service.
You can plot your destination and share the walk with a contact from your phone. That contact can follow your walk to your destination.
If you feel threatened in any way whilst on that walk, you can use the SOS button to alert your contact.
13.3. Journey Tracking
13.3.1. Safekab will not be responsible for any issues, harm or inconvenience made to you whilst using this feature.
13.3.2. You hereby warrant to Us that You are legally able to use Safewalk services.
13.4.1. We reserve the right within its reasonable discretion to terminate the Service to You, if You and/or the Users who are tracking Your Journey, conduct or behavior is disruptive in any way and/or affects Your safety or that of any member of Our staff or the general public. We don’t accept liability for any loss sustained by You/or any Users who are tracking your journey as a result of Us doing so.
13.4.2. Users are not permitted to take alcoholic drinks or food onto the vehicles for the purpose of consuming them during the Journey.
Limitations and Exclusions
14.1. We shall not undertake the carriage or delivery of:
- money or securities, antiques, precious metals, furs, or jewellery or value, any goods or property (of whatsoever nature) of an intrinsic value of more than £50.
- any goods or property of a hazardous, dangerous, inflammable, explosive or noxious nature, or are illegal to possess under existing Scottish Law, and/or
- any goods or property (of whatsoever nature) which may deteriorate in transit.
14.2. We shall have no liability whatsoever for loss or damage, however arising in relation to the clause 13.1 of this agreement.
14.3. Without prejudice to the provisions of clause 13.1 the We shall not in any event be liable directly or indirectly for:
- consequential loss (whether for loss or profit or otherwise); and/or
- loss, damage and/or breakage to any fragile items whatsoever whether arising from the acts, omissions or negligence of Us and/or Our employees and/or agents or arising otherwise howsoever.
14.4. Without prejudice to the generality of clauses 13.1 and 13.2 in particular We shall not be liable for any loss and/or damage arising directly or indirectly from:
- breakdown, accident, adverse weather conditions
- any act or omission on Your part.
- any clause, act or circumstance beyond Our control (including, without limitation, any strike, (official or not) lock-out or other form of industrial action or labour dispute, governmental regulations, legal restrictions, embargoes, fire, flood, Act of God, any consequence of riot, war, invasion, act of foreign enemy, hostilities (whether war be declared or not) civil war, acts of terrorism, rebellion, military or usurped power, confiscation, requisition or destruction of or damage to property by or upon the order of or in the name of any Government or public local authority, or other conditions amounting to force majeure).
Disputes and Governing Law
15.1 The parties hereto submit to the exclusive jurisdiction of the Courts of England, Scotland or Norther Ireland